Xero as a long-term investment
We are invested in Xero (XRO), the global cloud accounting software company. They announced their financial result in May 2020, and reported continued growth in their business, but highlighted the uncertainty caused by COVID-19. As the preferred cloud accounting software provider to small and medium enterprises, we think that there is risk to the short-term outlook given the pressures felt by many business owners due to COVID-19 and the imposed lockdowns. Although we decreased our exposure to the company, it continues to be an important position as we believe that the company has a number of sustainable, long-term competitive advantages.
We think the most interesting and valuable advantage the company has over others is the data and insight they have on each subscriber. This information helps them create products and services tailored to their customers. Given they already have a highly engaged customer base paying for the business critical accounting feature, they are able to offer those new, high-utility products often at a very high profit margin. We think that in the foreseeable future, there may be an entirely new business unit focused on finance, payroll or even an app store that can be as big as the current accounting business. XRO shares are likely to trade in line with subscriber growth, and as long-term shareholders, we are more focused on the long-term value creation opportunities like the one discussed above.
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